Reviews
From 330 reviews
I take the family doggie (Dottie) to see Jen for routine nail trimmings since she was a puppy. Jen has the best attitude and sweetest personality. Very hard working but her bedside manner speaks for itself. Please make sure that she is …
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Nice and clean. Puppies are EXPENSIVE but so cute
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Great grooming today.
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Excellent customer service! The knowledgable and caring employees here went above and beyond and really took time to provide information, answer all of our questions and make the experience of choosing our puppy a smooth and enjoyable one!
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First of all we love our brand new little French bulldog! He is amazing! Very good boy, extremely healthy and well adjusted disposition! Thank you Fairwood Pet Center!
I also want to give a big THANKS to Jake! He was very helpful, …
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I have never seen a pet store as clean, organized nor as friendly as the Fairwood Pet Center. I've been checking their puppies on line for months, and today I was lucky to get a Havanese puppy! Jake was so helpful showing me the puppies and…
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Had a very pleasant experience today, thanks again
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My long hair dauchshund “cooper” loves getting his nails cut here. He walks in with a waggy tail and a trusting heart ready for his clip and a yummy treat. Super quick walk in nail clips.
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Very thorough with their patient check in process and really addressed all of my concerns and answered all the questions I had.
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Great customer service! We highly recommend the groomers. They do an excellent job every time.
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I have always had a great experience here. Jen does a great job with our shih tzu and it is a consistent cut and groom every time. I highly recommend their grooming!
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I truly appreciate the passion and the support you guys put into finding them babies a forever home. Onething about it is you do not feel rushed into adopting or spending your money. You get what you pay for! Our baby was still there the …
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Jen in grooming is fantastic! We got both our pups from here and they’re great dogs!
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The staff is always friendly and helpful. They carry a specialty item called fermented fish stock which helps older dogs joints! It has worked wonders on our 13 year old lab.
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Did a good job on the pup, will go see him again..
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Clean facility with loving staff who care about their animals and know them. I would definitely buy another animal from them again. I get my little guy this Thursday and I can’t wait !!!!
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Jen was great with our beagle mix dog. We live just a few minutes from this pet store.
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It's always a pleasure going to fairwood Pet Center. I love getting to see all their puppies.
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I don't live in Fairwood anymore and now that I don't have them so handy for crickets and all my cat, dog and bearded dragon needs, I'm realizing how much I miss them. Big box chains don't compare. I try to stop here when I'm in the area.
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I have taken my dog Charlie to Fairwood Pet Center for 5+ years for grooming and they’ve always done an excellent job.
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Bought our dog here. Perfect match. Friendly and caring staff.
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I've been going here for years and the employees are always friendly and helpful and they are well stocked.
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Very friendly/good selection of items/ Has grooming on site by appointment
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We had an amazing experience getting our pups. They were very patient with me visiting with my puppy and answered ALL of my annoying questions. They held my puppy for me which was reassuring that he would be there in the day I could get …
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The owner is so awesome I highly recommend this place to anyone. To me customer service is everything
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this place is great even though someone took the dog we were looking for the staff was nice and the puppies looked happy and playful
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Only reason it is a 4 and not a 5 is because I wish they had more info about breeders available for those of us who want to adopt through them, but we adopted a lovely healthy pup and staff was knowledgable and helpful! Really good local …
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They help me get my dog Bella she is the 😍😍❤️
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Today we got little Corgi (Peggy)from Fairwood pet center and super excited! Staff were very friendly and professional so happy to get to know them and special thanks to Amanda she’s so informative and helpful!
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So professional and caring. Got us the best possible dog and were very nice.
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Fairwood Pet Center is an amazing store with knowledgeable employees. Ive purchased all my puppies from here. Everyone of them have been happy, health babies. It's nice knowing Fairwood Pet Center includes a vet visit, a spay/neuter, …
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For people that are whining about not getting to play with the puppies....get over it. It's not about you! It's about the puppies feeling safe and if that bugs you, literally, go buy a fish.
Fairwood works extremely hard to match puppies to…
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Fairwood is amazing. I’ve always come to the store for advice and suggestions for vet suggestions or just anything for years. My old frenchie was one of the most handsome lovable dogs I’ve ever had. His health was strong and he was a stud …
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The good people at Fairwood Pet Center assisted us in finding a dog that really fit our family dynamic. Zeke, as my daughter came to name him, has touched our lives in ways we hadn't imagined. We have been forever blessed by the entire …
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I love the puppies❤️
But they are expensive so my question is,Is there a payment plan? Where you can pay every 15 or 30 days?
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Ok, i haven't gone there yet but the reviews are great! So i was wondering what breeds you guys sell and if any of them would be good SMALL support pets?
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I like be where I work unfortunately I met my worst nightmare in that area
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These guys are great! They care about your pets well being not just there bottom line!
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I got my dog here and you can just go in and play with dogs in the okay pin even if you dont want to buy
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Perfect experience 4th dog I’ve purchased at this pet store and all have been wonderful pets! Highly recommend and great service from employees that love dogs.
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Bought my puppy from here and so happy I did. Sadly I tried shelters none fit the weight restrictions our landlord has in place. After no luck and not great shelter service I turned to here. I would definitely come back if I want another …
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This is a great place I enjoyed our stay the staff were vey friendly, I’ll give the service a 9/10, this is the dog we decided to pick out he was very healthy when we got him, the reason I only rated this place 4 stars is the price …
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the thing is We have purchased 2 dogs from here my boy Russell Wilson is a stud and the best dog I have ever had. Must run in his genes 😂💯 and our lil one Milo is a killer and a stud in the making the staff is killer as well. I have never…
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Excellent Customer service & knowledgeable staff.
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I bought my puppy here 5 years ago and the puppys are so cute
Response from
Maria,
Thank you for your wonderful review.
Fairwood Pet Center.
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They did a very wonderful Job on my Shitzu he still smells very good & his hair cut is still holding up. Very nice people & TRUSTING!
Response from
Rose,
Thank you very much.
Fairwood Pet Center.
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I had the sweetest, most hassle free experience imaginable. This is my first fur baby and the staff at Fairwood Pet Center assisted me every step of the way to ensure that I was completely sure about everything. From which pup I wanted, …
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Response from
Pamela,
Can't wait to see Peanut at the store again!
Fairwood Pet Center
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Nice variety at an affordable price
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Cutest puppies and they take good care if their animals. Will definitely adopt a pet from there in the near future
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Very amazing store, I like shopping here it but most importantly my dog loves it . Fairwood Pet center has great treat options and my dog loves the free treats they have available by the cashiers.
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Puppy play time is one of my favorite activities :)
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Just bought my puppy there! 2 months old and already had a rough start but they supported and helped me within just the first 2 days. The amount if customer service is just amazing and already I will be learning alot from this company. They…
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Chow loves his bath and grooming
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Awesome place. Employees are very friendly and knowledgeable.
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Jan was an amazing resource at the store. She gave me all of the information I was looking for and then some. I purchased a Pomeranian corgi mix, and you could tell that she had been well taken care of and that the staff truly cared about …
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I have found now two of the most precious companions at this pet store. God Bless You!
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The team members were very patient and helpful. We had a wonderful experience and love the newest member of our family! I highly recommend Fairwood and the team members that work there.
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We just bought a puppy from them and the whole experience was made easy and amazing by the ladies working! We never felt pressured or rushed on our decision and I cannot say enough positive about how they love and care about the animals in …
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Wonderful informative staff, Clean adorable puppies, love it
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We had an excellent experience here last summer when we got our Corgi. Lucy is happy and healthy in her home and we have brought her back to visit the staff. We will definitely come here when it's time to expand the family.
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Has always had what we needed and has good hours.
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Jan is such a sweet person. She is always so helpful and the only person who can cut our cats nails! Such a pleasure chatting with her this morning. Very knowledgeable. I will be back because of her!
Response from
Teanna, thank you for your review.
And yes, she is awesome.
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I adopted my fourth dog here and I am so happy with her and the care they took with her.
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I enjoy coming in here, it's clean and organized. I also like that their website is updated with the latest puppies available.
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We love our new puppy. She is adorable and has a great temperment and personality. We haven’t been to our free vet appointment yet, but she seams healthy. Happy to have a new member of the family.
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We got our first puppy from them. Great store. Friendly knowledgable staff. We got a little cockapoo, she's very sweet and smart and we all adore her. She had clearly been well taken care of. The only down side was we went on a busy Sunday …
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Friendly staff, Great service! They did a quick nail trim for my dog who had never had his nails trimmed before. They were helpful getting us in and out quickly and did an amazing job. I looked around and there was a nice selection of …
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Have never been to this place but owning a pet store myself in my recent past,you cannot make assumptions that the puppies are from Mills. Where's the proof? Don't assume when you don't know.we sold lots of puppies from small local breeders…
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The staff was very friendly, was able to answer any and all questions, and really let me take the time with the puppies to make sure she would be a good fit for us and we would be a good fit for her.
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I took my daughters in to have some puppy play time. They loved it. They loved all the puppies there. The employees were kind and very helpful. The store was very clean and sanitary.
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We have gotten all three of our pets there – a kitten and two puppies. All of them have the sweetest temperaments and have been the best additions to our family. The employees seem to really know and care for each individual animal and want…
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Great puppies, designer's. Friendly ppl.
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Love coming here and looking at all the puppies..Lively environment..Friendly employees
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Staff is friendly and knowledgeable. Puppies are well cared for. I found the perfect dog for our family.
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We purchased the sweetest poodle/shih tzu last Monday. He got a clean bill of health from the vet and has acclimated well with our family. The staff are wonderful as well.
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Very knowledgeable crew! The pets are taken care of nicely. Good selection for purchasing !
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Great place! Taking care of my brothers pit bull terrier, they were very helpful! Jen was wonderful with Zoey! Very reasonable prices for grooming! Would recommend to everyone!
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Cute place. Needs more play/visit areas for people interested in puppies
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The staff is very nice and informative. I felt at ease asking any question about our new family member. They care about their animals and their future homes!
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I really enjoyed our visit to Fairwood Pet Center and the very friendly helpful staff. Me and my little cutie pie will keep in touch with them.
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I went there to look at puppies. Cool pet store, nice people and awesome puppies!! Didn't get a puppy yet but might get one there when my family is ready for one.
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We bought a female American Eskimo 2 weeks ago . Staff were friendly very knowledgeable. She is a healthy little girl and loving her new home . As far as buying from a pet store I wouldn't buy from any other one . Thank you for making it a …
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Very nice selection of puppies. They all seemed well cared for and current on immunizations. Price for our little guy was pretty high, but he was exactly what I was looking for.
My husband already wrote a review but I thought Id add my own. I read some of the other review comments and the ones that wrote great things about this place and gave it 5 stars I totally agree with! I had been occasionally looking for a …
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Not sure what the others are talking about but I had a great experience at this store The staff was friendly and helpful in showing us proper care and what foods were best for our new pup. : ) the store was in tip top shape nice and clean …
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Response from
Curtis, thank you for your wonderful review and we are glad that you enjoyed your visit.
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I bought a Havanese Boy back last January and i was very impressed with the Staffs knowledge of his Breed. The staff was very friendly, let me play with him and things before making a decision. I was only going there to look at puppies, but…
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Staff were helpful and knowledgeable. We love our new addition to our family.
We got our puppy here and they have been so helpful! They have a great selection of pet supplies and very knowledgeable. I'm so happy to be able to support a local pet store.
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We just bought a Siberian husky and Kameron and Jan were awesome! They gave us a lot of information on the breed and made sure we were prepared to care for our new pup, including giving us medical information. We're definitely going to be …
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Kameron was awesome and a great help. Karyn was extremely patient while we looked at the puppies.
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Kameron and karen did a good job getting us on the road with our new dog balto! (: gave us good advice and made sure we wee well informed.
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This place is fantastic! Great atmosphere and great people. Kameron did AWESOME! Will recommend.
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Looking for a Havanese and she was very cute. Great staff!
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Local pet store with local feel. Employees for the most part are nice. Grooming is reasonably priced and everyone is usually willing to help around the store. Pet food selection and prices are reasonable.
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We Just purchased two bull dogs from this store- we love them and the staff was great!! They allowed us to spend more time than I think was reasonable and educated us on the breed as we are Cocker owners. Every person we dealt with seemed …
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I have been to the Fairwood Pet Store multiple times and want to share my thoughts. I love the energy this pet store has. The staff is very knowledgably. I tend to ask a lot of questions in regards to animals because I enjoy learning others…
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I wanted to thank Fairwood Pet Center for all of their help with my new English Bulldog puppy! I have been blown away each time I enter their store with such great customer service and the knowledge of all of their associates. They have …
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Amazing place to get an animal, most of the time. My aunt bought two puppies from them and both had great health and have lived past their normal life expectancy. However when i went in to see some puppies about a week ago one of the little…
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I found the store to be clean and the staff friendly. I was greeted and allowed to play with some of the puppies they had. Big mistake as I feel in love with an adorable mixed shih-tzu/cavalier. I too paid $800 for a mutt with no papers, …
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I was searching for some flea medication and was greeted at the door by friendly staff. The price was reasonable and everything was very pleasant. I have since been back several times with the same friendly service. I too was looking for a …
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