Reviews
From 402 reviews
We love coming in for grooming. Jen is so great with my sweet pup Oliver!!! She is good at taking input and making him look so handsome 😊
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The staff was helpful and knowledgeable about the puppies . They were not trying to just make a sell they were kind and patient with knowing buying a puppy takes thought and consideration with no rush action. Thank you fairwood my wife is …
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I love my little addition. He is such a sweetheart and healthy boy.
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Very kind and understanding staff. Helpful and answered all questions and very knowledgeable. We are very happy with our puppy.
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Very friendly experience. Princess already adapted to her new home. She is spoiled rotten and she has brought joy into my life. Everyone was so helpful and accommodating. Would recommend highly.
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Dropped in and they made time for my small dog to have his nails trimmed and grinded. 👍💕
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I appreciate having this pet store around the corner as they carry the quality cat products...food, litter, toys and treats that I prefer.
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Friendly staff, speedy update on website, very transparent operation on sales.
I have visited multiple times and been looking at few dogs, the staff and owners have been very friendly, yet, knowledgeable in all communication.
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We found the most loving and adorable puppy at Fairwood Pet Center just a few days ago. This is the third puppy we have bought from this pet store over many years (10+). We have always received great service and healthy, wonderful pups …
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Very excited to have my new puppy. The employees definitely love and take well care of every puppy!
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Great customer service! I had questions about the best treats & toys for rabbits and the woman working was super friendly and knowledgeable. She approached me and asked if I needed any help which was greatly appreciated. Highly recommend …
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cut my friends dogs claws quick. she should have done it sooner is my only complaint.. in and out and only $15...
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Have been to Fairwood Pet Center numerous times, I find pets well taken care of and in clean pens. Customer service is above average, always willing to go the extra mile and very patient answering all my questions. Unfortunately not …
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Response from
We appreciate you and value all of our customers and love our puppies. Thank you!
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Fairwood has been operating for a long time, some people love this business! Others just don't have happy lives and try to ruin a business that respect there customers and go the extra mile for there customers. Don't believe everything you …
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All 4 of our dogs (purchased at separate times) have been the most happy, healthy loves of our life. Not only do we purchase our puppies from Fairwood Pet Center but we also use their grooming center and keep supplies stalked from this …
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First time in and had an great experience! Had the most wonderful associates and cutest happiest pups inside. Would definitely recommend this place to others!
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Literally the best pet store, the pets are cared for properly and the people are so kind and helpful. I get my bearded dragon food once every week to two weeks and they remember who I am and always accommodate my issues. Please shop here it…
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Response from
Thank you for supporting our store we appreciate you.
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Their groomer did a good job grooming my puppy at reasonable price. Their crews are friendly and helpful. We definitely will be back when puppy's hair grows back.
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Our dog Jackson had a full groom here today. He is a very large lab/poodle mix
(113 #). The groomer was Jen and she did a very nice job. We were pleased and will return for future grooming here.
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Jen is the best. Shes been caring for my pets for years. The staff is always friendly and they always tend to you right away. No complaints ever.
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If you want a AKC registered Havapoo this is not the place to go to. Apparently Havapoo is considered a designer breed and is not available to be registered by AKC. At least that is the story we were told. If you do want to see and play …
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Super friendly and knowledgeable. A great visit to supply our newly adopted dogs, we will be back often, I’m sure.
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Thank you Fairwood pets for the best puppy I could have asked for. I just put my chihuahua to sleep at 16.5 years of age and wanted to share what incredible experience it was getting a puppy from Fairwood Pets. They were highly recommended …
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I have used Fairwood Pet Center for grooming my grumpy and chubby chihuahua, Tucker, for 4 years or so. They do a great job and now that the State has opened back up, the appointments are flexible and work perfectly with my schedule. Tucker…
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This pet store doesn’t have as many varieties of cat food as several other shops BUT, more importantly, it has cat food recommended by my cat’s vet — Royal Canin and Hill Sciences that other shops don’t carry. Besides that, the staff was …
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I take the family doggie (Dottie) to see Jen for routine nail trimmings since she was a puppy. Jen has the best attitude and sweetest personality. Very hard working but her bedside manner speaks for itself. Please make sure that she is …
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Excellent customer service! The knowledgable and caring employees here went above and beyond and really took time to provide information, answer all of our questions and make the experience of choosing our puppy a smooth and enjoyable one!
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I have never seen a pet store as clean, organized nor as friendly as the Fairwood Pet Center. I've been checking their puppies on line for months, and today I was lucky to get a Havanese puppy! Jake was so helpful showing me the puppies and…
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My long hair dauchshund “cooper” loves getting his nails cut here. He walks in with a waggy tail and a trusting heart ready for his clip and a yummy treat. Super quick walk in nail clips.
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I have always had a great experience here. Jen does a great job with our shih tzu and it is a consistent cut and groom every time. I highly recommend their grooming!
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I truly appreciate the passion and the support you guys put into finding them babies a forever home. Onething about it is you do not feel rushed into adopting or spending your money. You get what you pay for! Our baby was still there the …
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The staff is always friendly and helpful. They carry a specialty item called fermented fish stock which helps older dogs joints! It has worked wonders on our 13 year old lab.
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I don't live in Fairwood anymore and now that I don't have them so handy for crickets and all my cat, dog and bearded dragon needs, I'm realizing how much I miss them. Big box chains don't compare. I try to stop here when I'm in the area.
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Bought our dog here. Perfect match. Friendly and caring staff.
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Only reason it is a 4 and not a 5 is because I wish they had more info about breeders available for those of us who want to adopt through them, but we adopted a lovely healthy pup and staff was knowledgable and helpful! Really good local …
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Fairwood Pet Center is an amazing store with knowledgeable employees. Ive purchased all my puppies from here. Everyone of them have been happy, health babies. It's nice knowing Fairwood Pet Center includes a vet visit, a spay/neuter, …
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For people that are whining about not getting to play with the puppies....get over it. It's not about you! It's about the puppies feeling safe and if that bugs you, literally, go buy a fish.
Fairwood works extremely hard to match puppies to…
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Fairwood is amazing. I’ve always come to the store for advice and suggestions for vet suggestions or just anything for years. My old frenchie was one of the most handsome lovable dogs I’ve ever had. His health was strong and he was a stud …
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The good people at Fairwood Pet Center assisted us in finding a dog that really fit our family dynamic. Zeke, as my daughter came to name him, has touched our lives in ways we hadn't imagined. We have been forever blessed by the entire …
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Bought my puppy from here and so happy I did. Sadly I tried shelters none fit the weight restrictions our landlord has in place. After no luck and not great shelter service I turned to here. I would definitely come back if I want another …
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This is a great place I enjoyed our stay the staff were vey friendly, I’ll give the service a 9/10, this is the dog we decided to pick out he was very healthy when we got him, the reason I only rated this place 4 stars is the price …
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the thing is We have purchased 2 dogs from here my boy Russell Wilson is a stud and the best dog I have ever had. Must run in his genes 😂💯 and our lil one Milo is a killer and a stud in the making the staff is killer as well. I have never…
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I had the sweetest, most hassle free experience imaginable. This is my first fur baby and the staff at Fairwood Pet Center assisted me every step of the way to ensure that I was completely sure about everything. From which pup I wanted, …
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Response from
Pamela,
Can't wait to see Peanut at the store again!
Fairwood Pet Center
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Just bought my puppy there! 2 months old and already had a rough start but they supported and helped me within just the first 2 days. The amount if customer service is just amazing and already I will be learning alot from this company. They…
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Jan was an amazing resource at the store. She gave me all of the information I was looking for and then some. I purchased a Pomeranian corgi mix, and you could tell that she had been well taken care of and that the staff truly cared about …
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We just bought a puppy from them and the whole experience was made easy and amazing by the ladies working! We never felt pressured or rushed on our decision and I cannot say enough positive about how they love and care about the animals in …
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We had an excellent experience here last summer when we got our Corgi. Lucy is happy and healthy in her home and we have brought her back to visit the staff. We will definitely come here when it's time to expand the family.
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We love our new puppy. She is adorable and has a great temperment and personality. We haven’t been to our free vet appointment yet, but she seams healthy. Happy to have a new member of the family.
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We got our first puppy from them. Great store. Friendly knowledgable staff. We got a little cockapoo, she's very sweet and smart and we all adore her. She had clearly been well taken care of. The only down side was we went on a busy Sunday …
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Friendly staff, Great service! They did a quick nail trim for my dog who had never had his nails trimmed before. They were helpful getting us in and out quickly and did an amazing job. I looked around and there was a nice selection of …
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Have never been to this place but owning a pet store myself in my recent past,you cannot make assumptions that the puppies are from Mills. Where's the proof? Don't assume when you don't know.we sold lots of puppies from small local breeders…
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I took my daughters in to have some puppy play time. They loved it. They loved all the puppies there. The employees were kind and very helpful. The store was very clean and sanitary.
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We have gotten all three of our pets there – a kitten and two puppies. All of them have the sweetest temperaments and have been the best additions to our family. The employees seem to really know and care for each individual animal and want…
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Great place! Taking care of my brothers pit bull terrier, they were very helpful! Jen was wonderful with Zoey! Very reasonable prices for grooming! Would recommend to everyone!
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Very nice selection of puppies. They all seemed well cared for and current on immunizations. Price for our little guy was pretty high, but he was exactly what I was looking for.
My husband already wrote a review but I thought Id add my own. I read some of the other review comments and the ones that wrote great things about this place and gave it 5 stars I totally agree with! I had been occasionally looking for a …
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Not sure what the others are talking about but I had a great experience at this store The staff was friendly and helpful in showing us proper care and what foods were best for our new pup. : ) the store was in tip top shape nice and clean …
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Response from
Curtis, thank you for your wonderful review and we are glad that you enjoyed your visit.
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I bought a Havanese Boy back last January and i was very impressed with the Staffs knowledge of his Breed. The staff was very friendly, let me play with him and things before making a decision. I was only going there to look at puppies, but…
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Staff were helpful and knowledgeable. We love our new addition to our family.
We just bought a Siberian husky and Kameron and Jan were awesome! They gave us a lot of information on the breed and made sure we were prepared to care for our new pup, including giving us medical information. We're definitely going to be …
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We Just purchased two bull dogs from this store- we love them and the staff was great!! They allowed us to spend more time than I think was reasonable and educated us on the breed as we are Cocker owners. Every person we dealt with seemed …
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I have been to the Fairwood Pet Store multiple times and want to share my thoughts. I love the energy this pet store has. The staff is very knowledgably. I tend to ask a lot of questions in regards to animals because I enjoy learning others…
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I wanted to thank Fairwood Pet Center for all of their help with my new English Bulldog puppy! I have been blown away each time I enter their store with such great customer service and the knowledge of all of their associates. They have …
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Amazing place to get an animal, most of the time. My aunt bought two puppies from them and both had great health and have lived past their normal life expectancy. However when i went in to see some puppies about a week ago one of the little…
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I found the store to be clean and the staff friendly. I was greeted and allowed to play with some of the puppies they had. Big mistake as I feel in love with an adorable mixed shih-tzu/cavalier. I too paid $800 for a mutt with no papers, …
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I was searching for some flea medication and was greeted at the door by friendly staff. The price was reasonable and everything was very pleasant. I have since been back several times with the same friendly service. I too was looking for a …
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